5 Ways Awesome Customer Service Can Guarantee Growth

Customer service is an overlooked product feature. Your product may amaze your users, but it isn’t flawless. When there’s a problem, your users will complain. And if their issues are poorly handled then you lose that loyal user base. In recent years there has been a realization that providing phenomenal customer service can have significant …

Continue reading

How To Turn Blog Readers Into Loyal Customers

Blog visitors who only read your blog are enough if you are just counting page hits, but if you want anything of more serious value — sales, for example — you’ll need to turn those readers into customers. Content marketers love to expound on the fabulous practice of giving content away for free, telling you …

Continue reading