Use These 7 Customer Feedback Methods To Boost Startup Growth
As product marketers, Sujan and I spend a lot of time searching for and testing the best strategies, tips, tactics, and tools that others have used to get useful feedback from customers—feedback that can help boost growth. As you’ve probably found out for yourself, there is a TON of information out there on the subject …
in Tools
15 Digital Marketing Apps & Tools Every Startup Needs
You can’t do the job if you don’t have the right tools, but too often startups forget this, relying on gut instinct, passion, and little to no data. Finding the apps that can help you understand what is happening and give you the hard data to back it up is invaluable. You can’t be successful …
5 Ways Awesome Customer Service Can Guarantee Growth
Customer service is an overlooked product feature. Your product may amaze your users, but it isn’t flawless. When there’s a problem, your users will complain. And if their issues are poorly handled then you lose that loyal user base. In recent years there has been a realization that providing phenomenal customer service can have significant …
How To Turn Blog Readers Into Loyal Customers
Blog visitors who only read your blog are enough if you are just counting page hits, but if you want anything of more serious value — sales, for example — you’ll need to turn those readers into customers. Content marketers love to expound on the fabulous practice of giving content away for free, telling you …
12 Best Practices For Writing Website Copy That Actually Converts
All of the fantastic copy in the world, no matter how delightful to read, means nothing if it doesn’t convert. If people read your copy and then leave thinking “that was great” but don’t actually do anything, you’ve wasted your time. Your website copy must be written with the goal of converting web visitors. How …
4 Ways You Can Use Your FAQ Page to Hack Your Growth
Did you know your FAQ page could be your secret weapon for growth? Think about it. Most people that land on your FAQ page are almost ready to buy. So why not do everything you can to optimize your FAQ page to boost conversions? Don’t know where to start? Here are four easy ways you …
in Onboarding
5 Customer Onboarding Hacks You Aren’t Using
Just because your customers sign up for your website, doesn’t mean they know what to do next. If you don’t want to lose people right away, you need to help your customers reach their goal as quickly as possible. To help your customers get to the WOW moment, you should focus on improving your customer …
Send These 8 Emails To Boost Customer Acquisition At Your Startup
These days, competition for the attention of consumers is fiercer than ever. Thanks to the widespread availability and use of the Internet, it’s now possible to launch a new business in only a matter of weeks, days, and in some rare cases, even hours. But launching a business is the easy part. The real challenge …
